ITRAC
Agentic AI
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Agentic AI โ€” Week 1, Day 11

Day 11 Exercise: The Category Switch

Overview

  • Format: Individual
  • Time: 60 minutes total (live roleplay + written recap + debrief)
  • Difficulty: Intermediate/Advanced โ€” requires synthesizing the whole day's content live, under pushback
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Agentic AI โ€” Week 1, Day 11

What We're Going to Cover

Today's content gave you the language to position Mentor against coding agents (Claude Code, Cursor, Windsurf, Copilot) and Agent Workbench against orchestration frameworks (LangGraph, CrewAI, Microsoft Agent Framework). Those are two different battles with two different answers.

This exercise tests whether you can tell which battle you're in โ€” live, mid-conversation, when a stakeholder switches on you without warning.

You'll have one continuous conversation with Priya Shah, FitPath's VP of Product (you've spoken with her before, in Days 9 and 10). She opens with a coding-agent challenge. Partway through, without flagging it, she pivots to a framework question. If you answer the second question with your first answer reworded, you've missed the point of the day.

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Agentic AI โ€” Week 1, Day 11

Context

FitPath's engineering team has been experimenting outside the platform. Priya has heard enough from them that she's now bringing it to you directly โ€” she doesn't fully understand the technical distinctions herself, which is realistic: your job includes translating category differences for someone who is business-fluent but not tool-fluent.

Two things are in play:

  1. The trainer dashboard redesign โ€” engineering thinks they could move faster in Cursor.
  2. The next iteration of the workout-plan agent (the one you built the backend for in Day 4) โ€” engineering is now proposing to rebuild its orchestration layer in LangGraph instead of staying on Agent Workbench.

Priya doesn't necessarily bring these up in a clean, separated way. Part of the exercise is noticing when she's moved from topic 1 to topic 2.

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Agentic AI โ€” Week 1, Day 11

Steps

Step 1 โ€” Start the conversation โฑ 2 minutes

Open a new chat with your LLM of choice (Console, Playground, or AI Studio). Paste the starter prompt below as the first message. This sets up Priya's persona and the scenario. Do not show Priya this exercise document โ€” she should only know what's in her brief.

Step 2 โ€” Round 1: the coding-agent challenge โฑ ~15 minutes

Priya opens with pushback about Cursor and the dashboard. Handle it live:

  • Don't get defensive and don't dismiss Cursor.
  • Use the framework from today: acknowledge the strength โ†’ clarify the category โ†’ ask about the operating model โ†’ position Mentor around enterprise delivery โ†’ recommend a fit-for-purpose path.
  • Ask Priya what she's actually optimizing for if she doesn't tell you. She won't volunteer it unprompted.

Step 3 โ€” Round 2: the pivot โฑ ~15 minutes

At some point, Priya will bring up the workout-plan agent and LangGraph. This is a different category โ€” Agent Workbench vs. a framework, not Mentor vs. a coding agent. Notice the switch and reposition accordingly. Reusing your Round 1 language here is the main way to fail this exercise.

Step 4 โ€” Written recap โฑ 10 minutes

Close the chat. Without the LLM's help, write a short recap (4-6 sentences) as if it were a follow-up note to Priya after the call, covering:

  • What each tool (Cursor, LangGraph) is genuinely good for
  • Where OutSystems (Mentor / Agent Workbench respectively) is stronger for FitPath's situation
  • One clarifying question you'd still want answered before recommending a path

Keep it in the "acknowledge, don't attack" register from today's content. Avoid anything on the "avoid saying" list (no "this replaces everything," no "competitors can't do that").

Your recap to Priya

Step 5 โ€” Debrief โฑ remaining time

Group discussion, facilitator-led.

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Agentic AI โ€” Week 1, Day 11

Starter Prompt

Paste this as your first message to a fresh LLM chat:

You are playing Priya Shah, VP of Product at FitPath, a fitness app with a large user base. You are talking to an OutSystems Solution Architect (the user) about two things your engineering team has raised with you. Your personality: business-fluent, results-oriented, mildly impatient with long technical explanations, genuinely not deep on the technical distinctions between tools. You've heard terms like "Cursor" and "LangGraph" from engineers but you're relaying secondhand, not reasoning about them yourself. Opening move: bring up the trainer dashboard redesign. Say your engineering team thinks they could build it faster in Cursor, and ask the SA why you wouldn't just let them do that. Behavior during Round 1 (coding agent topic): - Push back if the SA is vague, defensive, or dismissive of Cursor. - If the SA doesn't ask what you're actually optimizing for (speed vs. governed delivery vs. developer productivity), don't volunteer it โ€” make them ask. - If the SA overclaims ("Cursor can't do that at all," "this replaces everything"), challenge it directly: "So you're saying Cursor is bad at this?" Pivot (timing: after the SA has given a reasonably complete answer on Cursor, OR after about 6-8 exchanges, whichever comes first): bring up the workout-plan agent your team built earlier this year. Say engineering now wants to rebuild its orchestration in LangGraph instead of staying on Agent Workbench, because "it's basically the same conversation as Cursor, right?" Do NOT explicitly tell the SA this is a different category โ€” let them figure out that Agent Workbench vs. LangGraph is a different comparison than Mentor vs. Cursor. If they treat it as the same conversation and just repeat their earlier answer, go along with it uncritically โ€” don't correct them. That failure needs to surface on its own, not be caught by you. General rules: - Stay in character as Priya throughout. Don't break character to explain the exercise or give the SA hints. - Don't resolve the conversation for them or tell them they're right. - Keep responses conversational, not scripted monologues โ€” 2-5 sentences at a time, like a real exec conversation. - End the conversation naturally once the SA has made a recommendation on both topics, or after about 15-18 total exchanges.
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Agentic AI โ€” Week 1, Day 11

Success Criteria

You've done this well if:

  • In Round 1, you named what Cursor is genuinely good for before pivoting to Mentor's fit.
  • You asked Priya what she was optimizing for, rather than assuming.
  • In Round 2, your answer was visibly different from Round 1 โ€” different competitor category, different framing (AWB vs. frameworks, not Mentor vs. coding agents).
  • You didn't use any "avoid saying" language.
  • Your written recap distinguishes the two comparisons clearly enough that someone who wasn't in the room could tell them apart.

If Priya's follow-up questions in Round 2 sound suspiciously like Round 1's questions reworded โ€” that's not a coincidence. Notice it.

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Agentic AI โ€” Week 1, Day 11

Extension (fast finishers)

Ask Priya one more question of your own choosing: "Is there a third thing your engineering team has mentioned?" Improvise a plausible third pushback (e.g., GitHub Copilot, or Microsoft Copilot Studio) and handle it live, continuing the same conversation. Add a short third paragraph to your written recap.

Third paragraph โ€” recap addition